Privacy Policy

Your privacy is important to us. Learn how we protect your personal information.

Our Services View Courses

Last updated: April 13, 2026

Your Data is Protected

We use advanced security measures to keep your information safe.

Cookies & Tracking

We use cookies to personalize your experience and analyze site traffic.

Legal Compliance

We comply with GDPR and other data protection laws.

1. Information We Collect

Personal Data: Name, email, phone, address, profile info
Account Data: Username, password, course enrollments
Usage Data: Pages visited, actions taken, device info
Cookies & Tracking: Session cookies, analytics, preferences
Third-Party Data: Payment info, newsletter subscriptions

2. How We Use Your Information

To provide and improve our services
To process payments and transactions securely
To send notifications, updates, and support messages
To personalize your experience and recommend content
To comply with legal obligations and prevent fraud
For marketing (with your consent)

3. Legal Basis for Processing

Consent: When you sign up, enroll, or opt-in
Contract: To fulfill our agreement with you
Legal Obligation: To comply with laws and regulations
Legitimate Interest: To improve services and security

4. Information Sharing & Disclosure

We never sell your personal data
Shared only with trusted partners/service providers (hosting, payment, analytics)
May disclose if required by law or to protect rights/safety
Aggregated, anonymized data may be used for analytics

5. Data Security

We use SSL encryption, secure servers, and regular audits to protect your data. No method of transmission is 100% secure, but we strive for industry best practices.

6. Cookies & Tracking Technologies

Session cookies for login and navigation
Analytics cookies (Google Analytics, etc.)
Preference cookies for language/theme
You can control cookies via browser settings

7. Third-Party Services

Payment processors (e.g., PayPal, Stripe)
Email/newsletter providers
Analytics and marketing platforms
All third parties are vetted for compliance

8. International Data Transfers

We may transfer your data outside Rwanda for processing (e.g., cloud hosting). We ensure adequate safeguards and compliance with international standards.

9. Your Rights

Access your personal data
Rectify inaccurate data
Request deletion (right to be forgotten)
Restrict or object to processing
Data portability (receive your data in a common format)
Withdraw consent at any time
Opt-out of marketing communications

10. Children's Privacy

We do not knowingly collect data from children under 13. If you believe a child has provided us data, contact us for removal.

11. Data Retention

We retain your data only as long as necessary for the purposes described, or as required by law. You may request deletion at any time.

12. Changes to This Policy

We may update this policy. Changes will be posted here, and major updates may be notified by email or site notice.

13. Contact Us

Email: info@chglobal.com
Phone: +250 795 196 480
Address: Kigali, Rwanda

14. Frequently Asked Questions (FAQ)

Q: How can I access or delete my data?
A: Contact us at info@chglobal.com or use your account dashboard.

Q: Do you share my data with advertisers?
A: No. We do not sell or share your data for advertising purposes.

Q: How do I opt out of marketing?
A: Use the unsubscribe link in emails or contact us directly.

15. Timeline of Privacy Policy Updates

March 2026: Major update for GDPR compliance and expanded user rights
February 2025: Added cookie and tracking details
January 2024: Initial privacy policy published

Your Privacy Matters

We are committed to protecting your data and empowering you with control over your information. For any concerns, reach out to our team anytime.